The Islamabad police department has announced the merger of all police emergency services at the Safe City center, and the introduction of a new helpline called “Pukaar-15” for prompt response to any incidents and the provision of a police report to the complainant on the spot.
IGP Islamabad Dr. Akbar Nasir Khan stated that this change was implemented on the special orders of Federal Interior Minister Rana Sanaullah Khan, in accordance with the vision of Prime Minister Mian Muhammad Shahbaz Sharif.
The Inspector-General of Police has announced that an Eagle Squad of 1,000 police personnel has been added to the Pukaar-15 force, which will act as a first responder.
The basic purpose of the Pukaar-15 is to facilitate the citizens are at their doorstep.
Citizens will now call Pukaar-15 in any emergency and the nearest Eagle Squad will arrive as the first responder.
Subsequently, the staff of the concerned police station will arrive at the scene, write down all the data and circumstances of the complainant and will register the First Information Report (FIR) on the spot.
The Inspector General of Police in Islamabad announced that the Federal Minister for Interior had directed a complete overhaul of the Safe City project, as well as reforms in the police force.
He added that the necessary funding had been set aside to increase the coverage of the Safe City project from 30% to 100%. Ultimately, the goal of these reforms is to address the issues of the public more directly and efficiently.