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Home Technology

PIA passengers can now book tickets using WhatsApp chatbot

by News Publishing
March 20, 2023
in Technology
Reading Time: 1 min read
0
PIA passengers can now book tickets using WhatsApp chatbot
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In a step towards facilitating passengers for online confirmation of tickets and seats, Pakistan International Airlines (PIA) has introduced WhatsApp chatbot.

The national flag carrier says that passengers can use the chatbot to seek guidance regarding issues like seat selection and ticket confirmation before their flight.

Also, passengers can use WhatsApp to check the timings and schedule of their flights.

The tweet posted on the official account of PIA stated, “PIA is stepping ahead further for customer support services by adding another value-added service WhatsApp chatbot.

#PIA is stepping ahead further for Customer Support Services by introducing another value-added service "WhatsApp Chatbot". Now you save the number +92 21 111 786 786 and send Hi for registration. You can check Seat / Ticket or Flight Status, Schedule or Travel info. pic.twitter.com/hLcx97F2LV

— PIA (@Official_PIA) March 17, 2023

It is pertinent to mention here that in the past, passengers used to visit offices or call a helpline to access these services.

Tags: book tickets onlinePIAWhatsApp chatbot
News Publishing

News Publishing

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